Careers at Crossblade Media
Join a team that's rewriting the rules of performance marketing.
At Crossblade Media, we don’t just build careers — we ignite them. As a performance advertising powerhouse delivering real-time leads and inbound calls across home services, insurance, debt settlement, solar, travel, and more, we’re always on the lookout for sharp minds who thrive in a fast-moving, results-driven environment.
If you’re ready to grow with a team that’s delivered 7M+ calls, powered 1,150+ advertisers, and partnered with 12,000+ publishers — you’re in the right place.
Why Crossblade?
🚀 Rocket-trajectory growth — Work on campaigns that move the needle for real businesses across 10+ verticals.
🌍 Remote-first, results-focused — Work from anywhere. We care about output, not hours logged.
🤖 AI-powered advantage — Get early access to our in-house call analysis and QA tech before it hits the market.
💡 Direct access to leadership — No red tape. Your ideas ship fast.
Current openings
QA Specialist — Pay-Per-Call & Call Quality
Location: Remote | Type: Full-time | Experience: 3+ years
About the role
Crossblade Media operates in the pay-per-call and ping-post space across home services, insurance, debt settlement, and travel verticals. We’re looking for a detail-oriented QA Specialist to review call recordings, evaluate call quality, and help maintain compliance and conversion standards across our publisher and buyer relationships.
What you’ll do
- Review and score inbound call recordings for quality, compliance, and lead validity
- Identify patterns in call failures — dead air, disconnects, script deviations, non-qualifying leads
- Flag calls that may trigger buyer disputes (TCPA issues, misrepresentation, poor lead quality)
- Document QA findings and share actionable feedback with the ops and affiliate management team
- Maintain and refine QA scorecards/rubrics based on evolving buyer requirements
- Collaborate with affiliate managers to relay call quality trends back to publishers
- Support dispute resolution by providing call evidence and quality assessments
What you bring
- 3+ years of experience in QA, call monitoring, or quality assurance — pay-per-call, lead generation, or call center environments strongly preferred
- Strong ear for call quality: tone, compliance language, script adherence, lead qualification signals
- Familiarity with call tracking platforms (Ringba, TrackDrive, Invoca, or similar) is a plus
- Understanding of TCPA and call compliance basics
- Excellent written communication for QA reports and feedback
- Self-starter who can work independently and manage a high volume of call reviews
- Comfortable working across time zones with a distributed team
Nice to have
- Experience with AI-assisted call analysis tools
- Background in insurance, home services, or financial services verticals
- Prior experience handling buyer disputes or chargebacks related to call quality
What we offer
- Remote, flexible work environment
- Direct collaboration with leadership in a fast-moving performance marketing company
- Early exposure to our in-house AI-driven call analysis tech
Ready to join the powerhouse?
Send your resume to info@crossblademedia.com with “QA Specialist Application — [Your Name]” in the subject line.